Payment Options

IN PERSON

Utility Department:

Bring both portions of your current bill to our main office. We accept Visa, MasterCard debit or credit cards, Discover, American Express, checks, and money orders.  

Kiosk:

The drive-up kiosk is located on the side of City Hall. When using the kiosk, customers will have to scan their bill to bring up their account. Partial or full payments can be made using cash (will round to the nearest dollar), check, or debit/credit card. The kiosk will provide a print or email receipt for proof of payment. Customers also have the ability to look up account information and obtain a current balance.

Kiosks are also located at the Schertz Family YMCA and at Schertz H-E-B. 

BANK DRAFT

To set up your account for bank draft, contact Utility Billing or fill out the Automatic Bill Payment Form. Payments are automatically withdrawn from your bank account each month. Complete the form and return with a voided check to: 

City of Schertz - Utility Billing

1400 Schertz Parkway

Schertz, TX 78154

ONLINE

Pay online here. 

There is NO convenience fee to pay online. 

By Mail

Make checks payable to the City of Schertz Utility Billing Department. Do not send cash in the mail. 

City of Schertz - Utility Billing

1400 Schertz Parkway

Schertz, TX 78154

BY PHONE

Customers can conveniently pay their utility bill Monday through Friday from 8:00 AM to 5:00 PM. Visa, MasterCard, Discover, and American Express are accepted, as well as debit card payment (debit card must have Visa or MasterCard logo). Simply call (210) 619-1100. For faster processing, please have your utility account number, and checking account or credit card information readily available before you call. 

Drop Box

The 24-hour payment  drop box is located on the side of City Hall Building 1. Please pay with check or money order to ensure proper credit. Do not pay with cash.