Welcome to the official web site of the Schertz Police Department. The Schertz Police Department is committed to providing exemplary and professional law enforcement services to the families, visitors, and area businesses within the City of Schertz. To achieve this, the Department considers community interaction is paramount in maintaining the high quality-of-life and rich business opportunities that area residents and businesses have come to expect.
Report a Crime
If you wish to report a crime anonymously you may do so using the link below. Do not use this site to report events presenting an immediate threat to life or property or for anything that would require a police report. Information submitted through our website may not receive an immediate response. If you require emergency assistance, please contact the Schertz Police Department immediately at 210-619-1271 or call 911 for emergencies.
Message from Chief of Police
Welcome to the newly revised website for the Schertz Police Department. This site will be ongoing, fluid and ever changing. Check back often to see what is new in your police department. You may also “like” us on Facebook for up to the minute updates on a variety of topics such as important crime information, special events and programs and perhaps some entertaining and fun facts about the men and women that serve this community each day.
The Schertz Police Department is dedicated to public service. The Law Enforcement Code of Ethics states in its first line that the fundamental responsibility of a Law Enforcement Officer is to serve the community. We take that to heart. Our desire is to work in partnership with the community to improve the quality of life of our citizens and guests.
The City of Schertz is a rapidly growing community with increased demands upon all city services, especially those of public service. We are constantly striving to find new ways to improve our service, our response, and our presence. Our goal is to be good stewards of our allotted revenues by exploring ways to improve effectiveness and efficiency.
I hope that you will take interest in your Police Department and will look into programs such as the Citizen Police Academy, Citizen Patrol, and the various crime prevention programs conducted throughout the year.
Again, thank you for visiting this site, please take the time to look through all the associated pages and check back often.
Michael R. Hansen,
Chief of Police
“The mission of the Schertz Police Department is to effectively and efficiently enhance a peaceful and valued quality of life in which the public feels safe and secure from crime, social disorder, and circumstances which compromise their safety and well-being. To provide needed community services with the highest level of professionalism and ethical standards. Continuing to strive for excellence in every service that we provide.”
PROTECTION. SERVICE. COMMITMENT.