High water bills have been experienced in August and September during periods of extreme heat. The City is currently working with residents to try and determine the reason for the high bills. We thank you for your patience and we believe the cooler Fall weather will cause water bills to return to normal levels.
If you have questions or a complaint about your water bill, contact the Utility Billing office at (210) 619-1100 or email firstname.lastname@example.org. If this does not resolve the issue, please forward your question or complaint to Assistant City Managers Brian James or Charles Kelm, or City Manager Mark Browne.