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Posted on: December 3, 2019

Operation Polar Express

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The holiday season brings gifts and the possibility of package thefts. With the new Operation Polar Express program, you can ensure the secure delivery of your packages by shipping them to the Schertz Police Department. You can then pick them up from the Police Department and have one less thing to worry about!

Ship packages to:

[Your Name]
Schertz Police Department
1400 Schertz Parkway, Bldg. 6
Schertz, TX 78154

Items needed to pick-up package:

1. Government-issued identification card
2. Order/Shipment proof of receipt
3. The name of the person picking up the package must match the name on the mailing address.
4. For parents picking-up packages addressed to their child(ren), parent must provide proof of guardianship and/or child’s identification.

Pick-up Times:

Monday - Friday: 8:00 a.m. - 5:00 p.m. (Wednesdays until 7:00 p.m.)
Saturdays: 10:00 a.m. - 12:00 p.m.
* If these times do not meet your schedule, call Officer A. Kraft at (210) 619-1264 to schedule an appointment.

Packages will be accepted through Monday, December 23. This is the last day to pick-up your packages, and packages not picked up will be returned to the sender. This program is open to all Schertz residents, and there is no charge for this service. Packages must be under 50 lbs.


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