In an effort to improve communication during emergency situations, the City of Schertz encourages residents to register for the Regional Emergency Alert Network (REAN) system. Use of this system allows local public safety officials the ability to send mass notifications to registered users through both land-lines and a variety of electronic devices during a natural or manmade emergency in the area. Traditional systems similar to this were previously limited strictly to land-line phones. Guadalupe, Comal, and Bexar Counties have improved the system and now register multiple means of communication so that mobile contact information is included in the 911 database.
It is important to note that citizens must be registered in REAN to receive notifications. During the registration process users are able to opt-in to receive emergency notifications via phone call, text messaging, and/or email based on addresses that they specify (home, work, school, parent's house, etc.). Alerts will be disseminated during the duration of an emergency and will cease to broadcast when public safety officials deem the imminent threat has passed or activation settings expire.
The REAN system also allows public safety officials to send mass notifications to users during large events or other occasions when roads may be closed and detours should be noted in case of emergency.
Registration is available at https://member.everbridge.net/index/892807736723690#/login. The information provided during registration is for emergency notification purposes only and will not be shared with any other entity. Once registered, a conformation email will be sent to registrants and they must respond using the link in the email to activate the service.