Show All Answers

1. How do I adopt a pet?
2. Which pet should I choose?
3. How do I prepare before I adopt?
4. What is included in the adoption and what is the process?
5. What do I need to do after the adoption? (responsible pet ownership)
6. What is your return policy?
7. What can I do as a volunteer?
8. How do I become a volunteer?
9. What are the requirements to be a volunteer?
10. What happens if my pet is brought into the shelter?
11. What does it cost to reclaim my pet from the shelter?
12. How do I obtain a City registration certificate for my pet?
13. How do I report a pet I have found?
14. How do I report a pet I have lost?
15. What is a stray hold?

Show All Answers

1. How do I become a member of the Schertz Citizens Police Academy Alumni Association (SCPAAA)?
2. How do I attend the Citizens Police Academy?
3. Do I have to pay to attend the Citizens Police Academy?
4. So what exactly does the SCPAAA do?

Show All Answers

1. What do Code Enforcement Officers do?
2. I just found a door hanger from a Code Enforcement Officer on my property. What does that mean?
3. What is a violation letter?
4. Why did I get a violation notice when my yard looks great and I see other homes that do not?
5. What if I can't finish all the work by the due date?
6. What do I do if I disagree with the notice?
7. What is Code Abatement?
8. What if my property is abated?
9. When will you abate my property?
10. What happens if I get a citation?
11. What is an illegal vehicle?
12. How does my yard need to be maintained?
13. What is considered litter?

Show All Answers

1. How do I enroll/register for the EMT Course?
2. I've applied, what now? Am I in the class?
3. Is my deposit refundable?
4. When do I need to pay for the balance of the tuition?
5. What forms of payment are accepted?
6. Can I get a refund for the class?
7. What do I need to do before class begins?
8. How do I get my fingerprints?
9. Are there clinical rotations involved?
10. What do I bring/wear to class on the first night?
11. What does my tuition pay for?
12. Are there any costs not included in the tuition?
13. Can I enroll in the EMT course with a criminal history?

Show All Answers

1. Where do I go to get a car seat installed?
2. How do I obtain a fire permit?
3. Can I use a fire pit in my backyard either as a warming fire or for cooking?
4. Do I need a permit for a shed or accessory building?
5. How do I receive notifications during extreme weather events?
6. Where can I dispose of old/expired medicine?
7. Fire extinguisher questions (i.e. disposal, inspection, recharge)

Show All Answers

1. What is a City of Schertz utility account?
2. How may I apply to serve on one of the City of Schertz boards & commissions?
3. When may I water my lawn?

Show All Answers

1. What time does Pickrell Park close?

Show All Answers

1. What is Zoning?
2. How can I find the zoning on my property?
3. Where can I find a copy of the City of Schertz Zoning Map?
4. What uses are permitted in each zoning district?
5. What is a Planned Development District?
6. What is Extraterritorial Jurisdiction (ETJ)?
7. What is annexation?
8. What is the Unified Development Code, UDC, and where can I find a copy?
9. What is the process for developing a commercial lot?
10. What is the City’s Comprehensive Land Plan and where can I find a copy?
11. What is a commercial site plan?
12. What is a Plat?
13. What is a Specific Use Permit?
14. What are the City’s fees for Planning & Zoning applications?
15. What is the Board of Adjustment?
16. What is the Planning & Zoning Commission?

Show All Answers

1. I will be out of town for a few weeks. Does the Schertz Police Department offer a house check program?
2. I would like to know more about the Schertz Police Department and law enforcement as a whole. Does the Schertz Police Department offer a Citizen's Police Academy?

Show All Answers

1. How do I become a Texas Peace Officer?
2. What if I'm already a commissioned peace officer from another state?
3. Does the Schertz Police Department have a police academy?
4. How do I become a Schertz Police Officer?
5. What are the minimum qualifications for employment?
6. What are disqualifications for employment?
7. What benefits are offered as an employee?
8. Where can I obtain an application?
9. I still have questions. Whom can I contact to obtain more information?
10. Does the Schertz Police Department have a police academy?
11. I still have questions. Whom can I contact to obtain more information?
12. What is the hiring processes?

Show All Answers

1. I believe I have witnessed or am a victim of a crime. How do I report the incident?
2. How does someone become a police officer?
3. How can I submit a complaint when I witness an officer perform an act of misconduct?
4. How can I recommend an officer for recognition when I witness an act of exemplary performance?
5. What does "SZPD" stand for?

Show All Answers

1. What should I do if I think I'm being stopped by the police?
2. Is it okay to pull over into the left-hand shoulder?
3. I believe that I am not guilty of an offense to which I have just received a citation. How can I contest this?

Show All Answers

1. How do I become a vendor?

Show All Answers

1. How do I apply for services?
2. Where do I go to set up service?
3. Is there a deposit required to set up residential and/or commercial services?
4. Can my deposit be waived?
5. How do I discontinue utility services?
6. Do I need to be here when services are connected or restored after a cutoff?
7. My water bill has been significantly higher than normal. Could this indicate that I have a leak?
8. Do you have a night drop box?
9. Do you offer a partial leak credit?
10. How do you calculate sewer average?
11. What if I fill my pool or had a leak during sewer averaging?
12. Can I pay my utility bill online?
13. What can I do if I am unable to pay my utility bill by the due date?
14. Who do I contact about missed garbage or bulk pickup?