We are open Monday through Friday from 8am to 5pm.
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We accept cash, check, money orders, Visa, Mastercard, and Discover.
No, we do not charge any fees to use a credit card.
Yes, we accept payment plans. Minimum payment of $25.00 per month.
No, we do not charge interest or late fees. We do charge a 30% collection fee on the outstanding balance in the event the account goes unpaid and has been sent to a collection agency.
Yes, the insurance request form needs to be filled out, signed, dated, and returned to us so we can file a claim to your insurance.
Each insurance policy varies. In the event you have a balance, contact us to set up a payment plan.
Yes, we have a Charity Care Policy. Effective October 1, 2019, if a patient does not have the ability to pay for the ambulance services, the City of Schertz EMS Department can make the determination if the patient is a charity care patient. Please contact our office for more information.