Can my deposit be waived?

A customer who has established a good credit rating with city, (two years or longer continuous residence with deposit refunded for excellent payment), may have one additional service without additional deposit.

Show All Answers

1. How do I apply for services?
2. Where do I go to set up service?
3. Is there a deposit required to set up residential and/or commercial services?
4. Can my deposit be waived?
5. How do I discontinue utility services?
6. Do I need to be here when services are connected or restored after a cutoff?
7. My water bill has been significantly higher than normal. Could this indicate that I have a leak?
8. Do you have a night drop box?
9. Do you offer a partial leak credit?
10. How do you calculate sewer average?
11. What if I fill my pool or had a leak during sewer averaging?
12. Can I pay my utility bill online?
13. What can I do if I am unable to pay my utility bill by the due date?
14. Who do I contact about missed garbage or bulk pickup?