This department is responsible for maintaining all water utility customer accounts. Prepares water utility bills for mailing. Collects utility payments and posts these payments to the customer's account. Is responsible for sewer averaging every year. The department also bills and collects for garbage pickup for residential, commercial and construction. Office personnel provide friendly and efficient service for all customers and solves complaints in a timely manner. This department also collects various payments made to other departments.

The City of Schertz has recently changed bank depositories. If you have your bills electronically withdrawn from your account, your statement will now read "Operating" instead of "Schertz." We are working with our bank depository to change the posting.

• APPLICATION FOR CITY WATER AND ALLIED SERVICES - PDF

• AUTHORIZATION FOR DIRECT PAYMENT AUTOMATIC BILL PAYMENT FOR WATER BILL - PDF

• REQUEST FOR WATER LEAK ADJUSTMENT- PDF

• RECYCLING INFORMATION HANDOUT - PDF

• GARBAGE PICK - UP HANDOUT - PDF

• CYCLE BILLING FOR WATER, SEWER, GARBAGE AND RECYCLING- PDF

• RATES FOR MUNICIPAL WASTE