Public Works

   
  The City of Schertz Public Works Department takes pride in providing superior customer service, safe and efficient streets, community services, development of community, and excellent water services. We strive to prepare our team for the future and our ever-growing city as we accept new projects that will better the lives of our citizens.

Curb Side Chipping
The City of Schertz provides a Curb Side Chip Service during the year for Schertz Residents. Chipping service will be performed on Fridays during normal business hours. It is the responsibility of the resident to contact Public Works at 619-1800 to schedule appointments. Appointments for the week must be made by Thursday, at 3:00 pm. Calls made after this time will be placed on the next week's service. In the event of overload, chip jobs not done Friday will be completed the following Monday.

All brush and tree limbs must be at front curb and stacked neatly for easy access City employees will not go into private property to drag brush/tree limbs to front of house, they will not enter alleys to chip brush. No Exceptions. Stumps will not be chipped, but must be accessible and able to be lifted by a person to be removed from location. This is a Residential Service Only. No Commercial Lots or Lot Clearing will be accepted. No lumber will be chipped. If there is a question upon the area where the limbs will be located, a city employee will be sent to the location for visual approval before name is added to list.

A fee of $25.00 per half-hour will be assessed for pickup and chipping (charge will appear on customer water bill). Chips will not be shoveled out of truck or shot into yard with chipper.

Fixture Rebate Program
The City of Schertz Public Works and Inspection Department has been authorized by the City Manager and City Council to establish a toilet rebate program. Set forth is the policy regulating the rules and condition of this program. The intent of the program is to encourage conservation of water by replacing toilets that exceed 1.6-gallon capacity. For a copy of the application please click HERE.

Street Sweeper
Our street sweeper cleans about 600 miles of street each month in the City of Schertz. The sweeper follows a regular monthly schedule. For information on Street Sweeping or to find out when your street will be swept, call 619-1800.

Ditch and Right-of-Way Maintenance
A continuous cycle occurs as follows:
1. Mid-City
2. North of City
3. South of City
Rain makes the grass grow faster than we can mow, please be patient!

Drinking Water Report
2009 Drinking Water Report (Reporting on 2008) - PDF

2008 Drinking Water Report (Reporting on 2007) - PDF

2007 Drinking Water Report (Reporting on 2006) - PDF

Drought & Water Conservation

Drought Contingency Ordinance & Water Conservation Plan - PDF

Schertz Watering Guidelines

Schertz receives its water from the Carrizo Aquifer, not through the Edwards Aquifer Authority. The Carrizo Aquifer is NOT under Stage 1, 2, 3, or 4 restrictions.  Schertz promotes a year-round water conservation plan, the rules are as follows:

  • Year round outdoor sprinkler watering is prohibited between 10:00 am - 8:00 pm daily.  The use of a handheld hose or other handheld watering device or a drip irrigation system can be used at any time. 
  • It shall be a violation if a person or customer allows water to run off into a non-pervious ditch, or fails to repair a controllable leak.
  • Re-use water usage is exempt from the water conservation plan.
  • Customers using water from a private water well must comply with all requirements of the water conservation plan.
  • All persons are urged not to waste water.

As this dry season continues, be prepared for restictions to be placed. Be water-wise.

 

When is Water Pressure to High or to Low?
The City of Schertz Water Department is regulated by the Texas Commission on Environmental Quality (TCEQ). The TCEQ rules state "the system must be designed to maintain a minimum pressure of 35 psi at all points within the distribution network at flow rates of at least 1.5 gallons per minute per connection".
The deviation in elevation throughout Schertz's water service area makes it impossible to maintain one constant pressure zone for our customers. Higher elevations will tend to have lower water pressures and lower elevations toward higher pressures. The Schertz water system is designed to provide a minimum of 750 gpm fire hydrant flow and insuring that we meet the minimum water pressure requirements. It is important to know that the Texas/Schertz plumbing/building code requires a pressure reducing valve to be installed when water pressures at the residence exceeds 80psi.. Although the working pressures of house plumbing and appliances exceed 80psi, some insurance companies will not cover any damages or replacement of an appliance if this situation exists. It is important for you to know what your insurance provider requires/will cover. If you have any questions concerning the water pressures in Schertz, contact the Schertz Water Department at (210) 619-1100. To find out what your insurance companies rules are about coverage to damage to, or replacement of an appliance, you should contact them directly.

FEMA INFORMATION

Flood Insurance Study Report and Insurance Rate Map to Take Effect
The City of Schertz has received a Letter of Final Determination dated May 2, 2007 from the Federal Emergency Management Agency (FEMA). This establishes the date, six months after the letter, when the Flood Insurance Study (FIS) report and Digital Flood Insurance Rate Map (DFIRM) for our community will become effective on November 2, 2007. The six-month interval allows the City of Schertz to adopt the final FEMA approved floodplain maps with the necessary ordinances. By adopting the new maps, the City of Schertz will continue to participate in the National Flood Insurance Program (NFIP), so that our citizens are eligible to purchase flood insurance. Please see FEMA Maps 210, 220, 230 and 240 for more information.

Flood Insurance coverage is available for a 1-year term. There is a minimum premium for all flood insurance policies. Because the minimum is subject to change, anyone interested in purchasing a flood insurance policy should contact a local property insurance agency or company that writes flood insurance coverage to obtain the minimum premium amount.

There is normally a 30-day waiting period before flood insurance goes into effect. November 2, 2007 is the date that the new FEMA floodplain maps go into effect. If residents purchase flood insurance prior to the November 2, 2007 effective date, they will be eligible for current premium rates under the existing maps.

Residents are encouraged to contact their insurance providers prior to November 2, 2007 in order to make appropriate insurance adjustments.

PROGRAMS

Turn Around ~ Don't Drown

Each year, more deaths occur due to flooding than from any other thunderstorm related hazard. Why? The main reason is people underestimate the force and power of water. Many of the deaths occur in automobiles as they are swept downstream. Of these drownings, many are preventable, but too many people continue to drive around the barriers that warn you the road is flooded. Learn more HERE

Fix a Leak

Did you know that an American home can waste, on average, 11,000 gallons of water every year due to running toilets, dripping faucets, and other household leaks? Learn More HERE

 

SPECIFICATIONS AND DESIGN STANDARDS

SPECIFICATIONS AND DESIGN STANDARDS FOR PUBLIC WORK IMPROVEMENTS WITHIN THE CITY OF SCHERTZ , TEXAS.

A) PURPOSE OF SPECIFICATIONS AND DESIGNS STANDARDS FOR PUBLIC WORKS IMPROVEMENTS WITHIN THE CITY OF SCHERTZ :
The City of Schertz does hereby set forth compliances for urban and suburban subdivisions in order to adequately provide for the needs of the community and to secure adequate provisions for streets, alleys, sidewalks, water, sewage, drainage easements and other public facilities.

TECHNICAL SPECIFICATIONS FOR CONSTRUCTION

DESIGN STANDARDS

 

 
 
Contact Us
10 Commercial Place
Schertz, Texas 78154
Phone: (210) 619-1800
Fax: (210) 619-1849
E-mail: customercare@schertz.com

Office Hours
Monday - Friday 8:00 AM - 5:00 PM

Have Billing Questions?
Call 210-619-1100
Emergency After Hour Contact
Call 210-619-1200
Schertz PD will dispatch workers to the scene