Operation Polar Express

Operation Polar Express Logo

The holiday season brings gifts and the possibility of package thefts. You can ensure the secure delivery of your packages by shipping them to the Schertz Police Department. You can pick them up from the Police Department and have one less thing to worry about.



Pick-up Requirements


1) Government-issued identification card
2) Tracking Number
3) Name of the person picking up the package must match the name on the mailing address.

This program is open to all Schertz residents. 
Packages must be under 50 pounds. 
There is no charge for this service. 

To ship your packages, ship to:
[Your Name]
Schertz Police Department
Attn: Operation Polar Express
1400 Schertz Parkway, Bldg. 6
Schertz, TX 78154.

Pick-up Times

2023 Schedule 

Accepting Packages: November 13 - December 23, 2023

Package Pickup:
Monday - Friday: 8:00 AM - 5:00 PM
Limited Saturdays: 10:00 AM - 12:00 PM 
     November 25th, December 2nd, & December 9th

Any package not retrieved by December 23rd, will be returned to sender. 

  1. Anna Kraft

    Community Projects / PIO