If picking up the report:
Reports can be picked up at the Schertz EMS Business Office building between 8:00 AM and 5:00 PM.
If having the report mailed:
Mail the form along with a copy of your Driver License or state issued ID.
If you are not the patient listed on the report, you will also need to provide a copy of a valid "Power of Attorney" or the Death Certificate if the patient is deceased.
For law offices and records retrieval companies:
Mail request and authorization form or subpoena to:
City of Schertz EMS
1400 Schertz Parkway, Bldg 9
Schertz, TX 78154
The request may also be hand-delivered to City of Schertz EMS Business Office between 8:00 AM and 5:00 PM or fax request to (210) 619-1499.
For Public/Medical Organizations:
Call City of Schertz EMS Business Office at (210) 619-1450 between 8:00 AM and 5:00 PM or fax request to (210) 619-1499.