Animal Adoption Center Update
On Monday, October 4, work will begin on a project to repair the Schertz Animal Adoption Center air-conditioning and heating system. In preparation, the shelter will close on Monday, September 27, for staff to work on moving out of the building. Adoption processing, donation drop-offs, and lost pet reclamations will be by appointment only. Adoptable dogs and cats will be posted on Petfinder.com. Lost pet intakes will be posted on the Schertz Animal Services Facebook Page. If you have a stray intake or if immediate assistance is needed, please call for an Animal Control Officer at (210) 619-1550.
This project is expected to be complete in December 2021. For more information or if you have any questions, please contact Schertz Animal Services at (210) 619-1550 and after-hours call (210) 619-1272 for emergencies. Thank you for your patience during this necessary closure.
The Schertz Animal Services Division of the Police Department enforces the City’s Animal Ordinance and Texas Laws relating to animals, provides an animal adoption program, picks up and shelters stray, sick and/or injured animals, and investigates animal cruelty and neglect.
Lost and Found Pets
If you see a stray animal, please call us first. We ask that you not pick it up, take it to your home, or bring it to the shelter; we will dispatch an Animal Services Officers to come to get it.
If you have lost your pet, please watch our Facebook page where we post all new incoming animals to the shelter. If we have your animal, please call us to make an appointment to come to pick it up. As always, we encourage everyone to microchip their animals. This helps us identify and return lost pets to their owners very quickly.
If you need to claim a pet from the animal shelter, come by the Animal Adoption Center (Monday - Friday, 10:00 AM to 5:00 PM and Saturday, 10:00 AM - 4:00 PM). If you locate a stray animal, call us at (210) 619-1550, so we can send an Animal Control Officer to assist.