The Support Service Division is commanded by Lieutenant Kelly Kallies. The division consists of the training unit, recruiting, the IT department, dispatch, records and school resource officers (SROs).
The Schertz Police Department Records Section is opened Monday through Thursday 7:30 am - 5:30 pm and Friday, 8:00 am - 5:00 pm. The employees in this section are responsible for processing and maintaining files related to all incoming police reports. If a copy of a report or request for information is needed, the Records section can help with your needs.
COMMUNICATIONS UNIT (DISPATCH)
School Resource Office
The School Resource Office (SRO) assigns Schertz Police Department officers to assist the Schertz Cibolo Universal City Independent School District (SCUCISD). SROs provide law enforcement and security services to several primary education campuses throughout the City of Schertz.