In an effort to improve communication during emergency situations, the City of Schertz encourages residents to register for the Regional Emergency Alert Network (REAN) system. Use of this system allows local public safety officials the ability to send mass notifications to registered users through both land-lines and a variety of electronic devices during a natural or man-made emergency in the area.
Traditional systems similar to this were previously limited to land-line phones. Guadalupe, Comal, and Bexar Counties have improved the system and now register multiple means of communication so that mobile contact information is included in the 911 database.
It is important to note that citizens must be registered in REAN to receive notifications. During the registration process users will need to sign-up or create an account and are then able to opt-in to receive emergency notifications via phone call, text messaging, and/or email based on addresses that they specify (home, work, school, parent’s house, etc.). Alerts will be disseminated during the duration of an emergency and will cease to broadcast when public safety officials deem the imminent threat has passed or activation settings expire.
The City of Schertz encourages residents to also stay informed during emergencies by monitoring local radio and television stations.