News Flash Home
The original item was published from 3/8/2021 3:16:00 PM to 3/19/2021 9:40:26 AM.

News Flash

Home - City News & Info

Posted on: March 8, 2021

[ARCHIVED] Utility Billing Update

Utility Bill Notice

Due to the severe winter storm and freezing temperatures, residents may have taken the safety measures to leave faucets dripping inside of their homes to prevent pipes from freezing. Due to this and other factors like pipe breaks, water consumption was 20.3 million gallons higher city wide, this 75% higher than normal.

Both Cibolo Creek Municipal Authority (CCMA), which treats the majority of the city's wastewater, and the Schertz Seguin Local Government Corporation, which supplies the city's water, have agreed to charge Schertz the lower usage between January 2021 and February 2021 for services in February. This would be a savings to the City of Schertz and lower the expenditures the city would normally have to pay.

During the March 8 Special Called City Council Meeting, an ordinance was passed that allows the saving the city will be receiving to be passed on to the customer using this same method. Essentially, the City will charge ratepayers the lower water usage between January 2021 and February 2021 for February service. These adjustments apply only to those residents that receive a City of Schertz utility bill and will be seen on the bills customers receive in March. This adjustment will also be taken into consideration when calculating sewer average.

If you have additional questions, please contact the Utility Billing Office at (210) 619-1100 or email

Facebook Twitter Email

Other News in Home - City News & Info

2024 Annual Spring Clean Up

Posted on: January 31, 2024

Notice of Public Hearings at Upcoming Planning and Zoning Commission

Posted on: February 22, 2024 | Last Modified on: November 10, 2021

Get Ready - We're Movin on Main!

Posted on: February 16, 2024 | Last Modified on: November 10, 2021

Schertz Secures Grant Funding for Park and Trail Development

Posted on: February 9, 2024 | Last Modified on: November 10, 2021

2023-2024 Sewer Averaging

Posted on: September 27, 2023