Do we have Charity Care?

Yes, we have a Charity Care Policy. Effective October 1, 2019, if a patient does not have the ability to pay for the ambulance services, the City of Schertz EMS Department can make the determination if the patient is a charity care patient. Please contact our office for more information.

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1. What payment types are accepted?
2. Is there a fee to use a credit card?
3. Who do I make payment payable to?
4. What are the billing office hours?
5. Can I make payments?
6. Do we charge interest or late fees?
7. Do I have to return the insurance request form?
8. Why did I get a bill?
9. Do we have Charity Care?