What if I need to reschedule or cancel my appointment?

Unfortunately, we cannot accommodate a reschedule. If you can not make it to your appointment it will be given to someone else on the waiting list.

Show All Answers

1. Who is eligible for the vaccine?
2. Is there a cost for the COVID-19 vaccine?
3. Where can I sign up for the vaccine?
4. I have signed up for the City of Schertz Vaccine Waitlist, now what?
5. Will I need an appointment?
6. I need a ride to my appointment, is there a service that can help?
7. Do I have to be a Schertz resident to get a vaccine at the Schertz clinic?
8. What do I need to bring with me to my appointment?
9. Do I need to get the vaccine in the county I live in?
10. If I have an appointment, where do I go?
11. How long will it take once I arrive?
12. What proof do I need show my eligibility for my phase?
13. How are homebound people supposed to get the vaccine?
14. Where else can I get the vaccine?
15. Should we go somewhere else to try to get the vaccine or wait until the city gets it?
16. I share an email address with my spouse, can we both sign up with the same email address?
17. How will I schedule my second dose?
18. Can I give my appointment to a family member?
19. What if I need to reschedule or cancel my appointment?
20. When are we getting more vaccines in our area?
21. Can I come earlier than my appointment time?
22. Who can come with me to my appointment?
23. Are children (who are not being vaccinated) allowed into the clinics?
24. Will anyone at the clinic speak Spanish?
25. What should I wear on the day of my appointment?
26. Who is doing the vaccine injections?
27. Should I continue with the safety protocols after I’m vaccinated?